Australia and New Zealand Banking Group (ANZ) has unveiled a new way for customers to access cash on the go, using only their smartphone or watch at 2,400 ATMs across Australia.
Image: ANZ launches new way to withdraw cash without plastic card. Photo: Courtesy of Australia and New Zealand Banking Group Limited.
The new service does not require the use of a plastic card to withdraw cash. ANZ customers will be able to use their preferred mobile payments device across the bank’s entire range of mobile payments including Apple Pay, Samsung Pay, Google Pay, Gamin Pay and Fitbit Pay.
According to ANZ, the new ANZ Wallets@ATM is a new wave in mobile payments evolution which focuses on convenience and security.
Customers will have to just wave their device over the contactless reader at an ANZ ATM and select the eligible card and enter the pin to access their account.
With this feature, customers can complete all ATM activities including cash withdrawals, PIN change, deposit at SMART ATM, account transfers and balance enquiries, with their smartphone or watch.
ANZ customer engagement lead Kath Bray said: “We are determined to bring our customers new banking experiences so they can access their money the way they want to.
“With the high adoption rates of contactless payments in Australia, our customers will be some of the first in the world to use their mobile devices to withdraw cash in addition to making payments. We know this is something our customers will appreciate.”
ANZ stated that more than 1 million of its customers are presently using digital wallets loaded with a bank-issued card. Between last October and this August, the bank’s customers made more than 57 million mobile payment transactions worth more than A$1.83bn ($1.33bn).
This is more than 150% increase in the number of transactions from the same time one year earlier, the bank claimed.
Last December, the Australian bank partnered with Garmin Pay to enable payment options through wearable devices. Customers can load their debit or credit cards through the Garmin app and can start using their wearable device for making contactless payments, wherever they are accepted.