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Home » products » Call Recording


Call Recording

Advantages of call recording systems from Business Systems:

  • Over 20 years experience in providing products and services into the financial sector
  • Integral understanding of FSA compliance and other legislation governing this sector
  • Expert voice recording engineers, regardless of telephony connecting to systems
  • Installation expertise and processes that deliver the most reliable recording solutions in the industry
  • Total cost of ownership – A strong support infrastructure ensuring maximum benefit can be extracted from any recording system

Key features for financial institutes:

  • A choice of recording solutions already used by many of the City’s trading floors – NiceLog, NICE Perform, NiceCall Focus 3, Mirra Series, Verint, ASC and hosted voice recording
  • Ensuring the new FSA advisory regulations are met, Business Systems UK Ltd now provide secure mobile recording enabling recording of calls and texts into and out of mobile phones
  • Total Dealer Recording – Voice, screen and VOIP to ensure compliance and verify voice and electronic transactions
  • Browser based software for remote systems management and call retrieval
  • In built database – Quick and easy location of calls, searching by DNIS, trader name, or extension number
  • Highest levels of security via content analyser and emotion detector, enabling keyword search and alarm triggering on voice tones
  • Full compatibility with digital/analogue communication systems, computerised trader turret systems, PABXs, LANs, ACDs, databases and applications

For more information call 0800 458 2988 or email sales@businesssystemsuk.com