Product

Call Recording

March 31, 2010

Advantages of call recording systems from Business Systems:

• Over 20 years experience in providing products and services into the financial sector
• Integral understanding of FSA compliance and other legislation governing this sector
• Expert voice recording engineers, regardless of telephony connecting to systems
• Installation expertise and processes that deliver the most reliable recording solutions in the industry
• Total cost of ownership – A strong support infrastructure ensuring maximum benefit can be extracted from any recording system

Key features for financial institutes:

• A choice of recording solutions already used by many of the City’s trading floors – NiceLog, NICE Perform, NiceCall Focus 3, Mirra Series, Verint, ASC and hosted voice recording
• Ensuring the new FSA advisory regulations are met, Business Systems UK Ltd now provide secure mobile recording enabling recording of calls and texts into and out of mobile phones
• Total Dealer Recording – Voice, screen and VOIP to ensure compliance and verify voice and electronic transactions
• Browser based software for remote systems management and call retrieval
• In built database – Quick and easy location of calls, searching by DNIS, trader name, or extension number
• Highest levels of security via content analyser and emotion detector, enabling keyword search and alarm triggering on voice tones
• Full compatibility with digital/analogue communication systems, computerised trader turret systems, PABXs, LANs, ACDs, databases and applications

For more information call 0800 458 2988 or email sales@businesssystemsuk.com