Xchanging, a UK-based provider of processing services to the financial services industries, has appointed Thomas Sasse as new global head of service.
Mr Sasse will report into CEO David Andrews and will have a team of service managers in each of the regions to embed the company’s customer-centric strategy globally.
Qualified as a lawyer, Mr Sasse has spent over 20 years in the financial services industry. He joined Xchanging from the Royal Bank of Scotland, where his most recent role was global head of corporate payment products, based in Amsterdam.
Mr Sasse also worked for Deutsche Bank for over 16 years in a number of positions.
David Andrews, CEO of Xchanging, said: “Xchanging has a fantastic portfolio of customers, both geographically and across industries. Increased focus on our customer relationships was one of the objectives we set for ourselves for 2010. We are delighted to have Thomas on board. He brings an excellent balance of strategic and operational experience that is crucial to this role.”