The Westpac Group, headquartered in Sydney, Australia, has selected online consumer, business banking and corporate services from Fiserv to support the bank's online transformation program.
A Fiserv client since 1990, Westpac has chosen Corillian Online and Voyager banking solutions from Fiserv to serve retail banking customers, small and medium-sized businesses, and corporate customers across its brands (Westpac RBB, St George and BankSA).
According to Fiserv, Corillian Online features a user interface that combines relevant, actionable information with personal financial management tools to make management of day-to-day financial tasks easier for consumers.
Fiserv said it will establish a technology Center of Excellence in Sydney that will house senior strategists and developers to enable continued growth in the region, and to support the online initiative.
Fiserv and The Westpac Group will also collaborate to provide online services through a customer-centric design which will enable customers to drive their transactions through a multi-lingual, customizable user interface and the ability to interface with multiple mobile devices.
Bob McKinnon, group executive technology at The Westpac Group, said: “The Westpac Group intends to provide online banking services that are as unique as our customers. Today we serve more than two million active online customers and expect this channel to continue to grow.
“To meet these needs across all customers, we have found a visionary yet proven financial application partner with the best-in-class platform. Fiserv will be a strategic partner as we lay the foundation for the future needs of our multi-branded online banking solution.”