UAE Exchange in association with Euronet have rolled out MyBranch, a self-service electronic kiosk, which helps customers in making their own remittance and bill payment transactions.
Currently deployed at select branches of UAE Exchange in the UAE, the tool also offers credit card and loan installment payments, the firm said.
UAE Exchange global operations vice president Promoth Manghat said, "MyBranch, our new virtual counter, enables our customers to be independent and not wait in queues at the manned counters. This self-service kiosk empowers them to walk in and conduct their transactions with utmost ease. It provides the same security to their transaction as they have always experienced at UAE Exchange counters."
UAE Exchange chief marketing officer Gopakumar Bhargavan said, "MyBranch provides complete control to our customers. Totally user-friendly, MyBranch can be easily operated by anyone. So customers can conduct their transactions in a hassle-free manner."
Euronet Middle East managing director Mohamed Mousa said, "We are delighted to partner with UAE Exchange to provide innovative cutting-edge technology and solutions to UAE Exchange clients to enhance their daily experience and provide them with a complete automated process within UAE Exchange branches and touch points."
UAE Exchange serves more than 3.5 million customers across the globe and offers payment and remittances solutions, including Xpress Money, FLASHremit, Money2anywhere.com, Smart Pay, gocash, XPay.