Sparkasse Harburg–Buxtehude, a provider of banking products and services in Germany, has outsourced its cash management services for 271 self-service systems to Wincor Nixdorf.
In April 2008, Wincor Nixdorf took over the operation of all of the bank’s self-service systems. Now, in the second phase of this project, a service contract covering managed cash services for the next five years has been concluded. As a result, all of the bank’s cash management activities, including the planning and control of cash-in-transit (CiT) services and the device-specific optimization of cash holdings, are now in the hands of Wincor Nixdorf.
All in all, the project covers 64 automated teller machines, 18 cash recycling systems, 89 statement printers, 78 self-service terminals and 21 automated teller safes.
In detail, the contract encompasses cash point monitoring, the determination of optimal fill levels and correct replenishment intervals for the self-service systems, and the determination and clarification of discrepancies. In addition, Wincor Nixdorf will take on CiT service coordination and order management.
Wincor Nixdorf said that it is expanding its solution offer for cash management at banks and retail companies. The company’s new Cash Cycle Management Solutions portfolio is designed to automate cash processes in banks and retail enterprises to the greatest possible extent, to close the cash cycle, and to shorten the cash logistics chain.
With the implementation of this outsourcing contract, Sparkasse Harburg-Buxtehude is making use of individual services from the Cash Cycle Management Solutions portfolio.