Rabobank International Direct Banking (IDB), part of the Rabobank Group, has selected Callatay & Wouters' Thaler New Generation (NG) platform-independent solution, to support business growth. Initially, Rabobank’s RaboDirect in Ireland will upgrade to Thaler NG in 2011, followed by Rabobank Direct banks in Australia, New Zealand and Belgium

Callatay & Wouters said that the upgraded NG solution will allow for a more flexible and scalable Service Oriented Architecture (SOA) and enable the roll out of additional products sevices and channels. The solution is expected to help Rabobank IDB to target the customer with the right offer via the right channel.

Gert Bouwman, head of Rabobank IDB, said: “The migration to Thaler NG allows us to support ongoing business growth. Besides that it allows us to maximize our CRM efforts while decreasing total cost of ownership and reducing time to market for new products.”

Marc De Groote, CEO of Callatay & Wouters, said: “For Rabobank to maintain its position as an innovative brand with high customer satisfaction rates, it needed a flexible web-facing IT solution that could meet the evolving needs of the bank and its customers. The flexibility and capacity for integration provided by the Thaler NG solution will undoubtedly help us support Rabobank innovation while also delivering economies of scale.”