Queenstown Bank of Maryland has selected Fiserv's Precision bank platform to provide its customers with an advanced, enterprise-wide technology solution.
The Fiserv solution for Queenstown Bank includes the Precision bank platform, account processing services and electronic document management, business process management, branch banking and source capture solutions, as well as other Fiserv products.
The multi-product implementation for Queenstown Bank of Maryland represents solutions from all five Fiserv core competencies: Processing Services, Customer and Channel Management, Insights and Optimization, Risk and Compliance, and Payments.
Tommy Rhodes, president of the Queenstown Bank of Maryland, said: “Queenstown Bank chose a comprehensive Fiserv solution to be able to match the technology offerings of larger banks while continuing to deliver the high level of personal service that sets it apart from its competitors. The significant account processing upgrade was made to enhance service and efficiency at a growing institution that serves an expanding market.
“The Precision platform gives us the ability to see a customer’s entire relationship with the bank on one screen. The addition of escrow calculations on mortgages for taxes and insurance will be distinct advantages for us, especially in the area of loan originations.”