Online Resources has signed a multi-year agreement with International Bank of Commerce (IBC Bank) for its internet bill payment solution.
IBC Bank will implement Online Resources’ bill payment solution, which integrates usability, marketing to provide a consumer-friendly online service. The internet bill payment solution also includes the company’s expedited payments service for guaranteed, last-minute payments, e-bills and enhanced personal financial management tools.
Since 2000, IBC Bank has been a client of Online Resources for remittance payment services. The bank chose to upgrade its bill payment services by converting to Online Resources’ hosted solution, where the bill payment user interface is integrated with the bank’s online banking service.
Rene Avila, executive vice president of IBC Bank, said: “When we decided to further invest in our bill payment services, we selected Online Resources’ flexible, innovative solutions and integration capabilities to help us meet the growing needs of our customers. We are pleased to continue to work with a trusted partner that puts our online channel success first.”
Sheila Narayan, executive vice president and general manager of banking payment services for Online Resources, said: “IBC Bank is building on its history of providing customers a superior online experience by significantly enhancing its bill payment capabilities, which are central to a successful online strategy. We are pleased to expand our relationship with IBC Bank and look forward to providing their customers with a broader set of bill payment services that are sophisticated yet simple to use.”