Metro Bank, a newly launched full service high street bank in the UK, has outsourced the management of its ATM estate, domestic and international payments and debit card processing to VocaLink.
VocaLink, an international specialist payments partner, will also providing Metro Bank with a one stop shop solution for all its payment needs.
The VocaLink Service Bureau will provide Metro Bank with a fast straight-through-processing rates, as well as access to a range of connectivity services, including Swift.
The service covers everything from staging, connectivity and installation to 24 hour network, device monitoring and maintenance. VocaLink’s card issuing capability includes support for Metro Bank’s debit card instant issuance proposition creating a market leading proposition in the UK.
According to VocaLink, the solution will support connectivity between Metro Bank, its customers and other clearing services that Metro Bank will participate in. By meeting all connectivity requirements through the VocaLink Service Bureau, Metro Bank will be able to boost productivity and minimize costs.
Craig Donaldson, CEO of Metro Bank, said: “With over 40 years’ heritage in electronic payments, VocaLink’s smart solutions will form the lynchpin of our plans to revolutionize the UK retail banking market. Their card issuing service will allow us to to give our new customers a debit card within 15 minutes of entering our branches providing our customers the best possible service.”