MCB Bank Sri Lanka has implemented SunGard’s Ambit Online Banking solution to help it offer a secure and convenient channel for 24/7 banking services.
According to the SunGard, the Ambit Online Banking will give MCB a secure online banking service that will be able to facilitate a comprehensive set of transactions and offer more convenience to the bank’s retail and corporate customers.
The solution can also help the bank to extend the standard banking hours and geographical presence and helps the bank to retain existing customers and attract new business by improving customer satisfaction across online channels.
Using the internet banking channel, the solution will help the MCB Bank to increase operational efficiency and reduce transaction costs.
MCB Bank Sri Lanka vice president of operations & IT Muhammad Azam Naeem said the deployment of SunGard’s Ambit Online Banking solution is a major milestone for MCB Bank.
SunGard vice president of product management for Ambit Retail Banking business unit Dean Young said the Ambit Online Banking solution will help MCB Bank to become what we call a ‘well-managed bank’ by improving its services for retail and corporate customers through a real-time online channel.