Jordan Kuwait Bank (JKB) has signed a Memorandum of Understanding with Microsoft Jordan, to support the bank's roadmap for future growth.

Under this MoU, Microsoft will play the role of the trusted advisor to consult on technology innovations by providing JKB with the latest solutions from Microsoft technologies to build IT capacity and develop areas of competencies in line with the industry standards.

The strategic partnership focuses on enhancing the bank’s IT capacity by maximizing flexibility of systems development and integration according to the highest industry standards; establishing an operational data store and business intelligence (BI) via scorecards and dashboards.

It will also focus on automating and adapting IT service management best practices based on industry standard ITIL (Information Technology Infrastructure Library) and MOF (Microsoft Operations Framework) best practices.

Microsoft will introduce security tools and best practices in a secure infrastructure for information and identities and develop a new line of e-services by enriching the banks external website with web content management technologies; and deploying Microsoft Unified Communications services.

Jordan Kuwait Bank general manager Mohammad Yaser Al Asmar said that this agreement will strengthen the working relationship and cooperation between both parties and will contribute to the technological development of the bank by using the latest technology innovations available worldwide.

"The bank has a number of projects in the coming future that rely on Microsoft technologies in addition to other systems and solutions that we currently have in place," Al Asmar said.