Irish Life & Permanent (IL&P), an Ireland-based provider of financial services, has deployed Cryptomathic's two-factor authentication solution Authenticator, to protect its customers against financial crimes such as phishing, and to improve overall customer experience.

Cryptomathic said that its authentication solution can be integrated into the bank’s existing back-end infrastructure and will be able to interface with IL&P’s Open24 internet banking platform and GTX telephone banking system, through its ability to run as a standalone service.

IL&P has selected the SMS token to send one-time-passwords (OTP) to customers via their mobile phones. The OTP will be delivered to the customer ‘out-of-band’ and not through the existing user interface network, such as an internet banking application.

IL&P has also deployed Cryptomathic’s Authenticator at two of its data centres, enabling access to a standby system at all times, to ensure business continuity and scalability to support its 24/7 internet banking operation.

Karina O’Donnell, head of customer operations at IL&P, said: “Cryptomathic had a clear understanding of the issues facing IL&P and delivered exactly what was needed – a robust, flexible and future-proof authentication solution.”