Global Investment House, a Kuwaiti-based investment company, has unveiled a new online service e-global which allows clients to view their portfolios, account details and get up-to-date information online.
e-global, which uses an encrypted environment, will allow clients to view their daily statements. They can also retrieve historical information on their portfolios such as the cash transactions and previous months’ portfolio statements.
The service also offers clients an analytical tool to their portfolio holdings such as asset allocation, currency exposure as well as assets vs liabilities.
In addition, the service facilitates communications between clients and the client service team through a personalized e-mail for each client to ensure quick answers to clients’ queries.
Rasha Al Qenaei, senior vice president of wealth management at Global, said: “e-global was designed with the client’s convenience in mind. The flexibility offered by e-global enhances the services Global offers by enabling clients to access their account information in a secure, user-friendly and convenient way. Launching e-global is in-line with the company’s strategy and ongoing efforts to enhance clients’ experience and offer added-value products and services.
“Clients can apply for the e-global service online simply by visiting the company’s website and completing the online registration. Global’s call center representatives are on hand and can provide assistance on the various features available online.”