Eurobank Ergasias will streamline its technology operations and pursue a digital transformation using a new infrastructure-as-a-service (IaaS) technology platform provided by Accenture.
The ten-year agreement involves the bank’s subsidiaries in Romania, Bulgaria, Serbia and Ukraine.
Accenture will provide technology transformation and delivery services for an "intelligent infrastructure" based on an advanced IaaS platform that will support the bank’s core functions, including deposits and loans, online banking, transaction processing, and credit card and debit services.
The initiative is designed to support the group’s digital transformation programand enable the its growth in Southern and Eastern Europe bystrengthening service levels and reducing the costs of its subsidiary infrastructure.
The agreement deepens a longstanding relationship between Eurobank and Accenture in IT infrastructure services. Accenture has provided consulting and outsourcing services to Eurobank for over 15 years.
Eurobank Ergasias deputy CEO, group COO & international activities Stavros Ioannou said: "This upgrade and transformation of Eurobank Group’s IT infrastructure is part of our strategy to enhance our operational efficiencies and effectiveness by adapting our broader digital transformation program to support all the European markets we serve. In this innovative project we have joined forces with a world leader, Accenture."
Accenture’s Financial Services group managing director Lambros Tsolkas said: "By undertaking this initiative, Eurobank shows strong foresight in the digital era.
"Infrastructure-as-a-Service can help banks reduce the costs of a physical technology footprint, increase automation and support new digital innovations now and well into the future."