Danske Bank Denmark has removed all charges on everyday banking services for customers who use the bank's online banking service and its ATMs.
From now on, customers will no longer pay to get a Visa/Dankort, and using the card in the bank’s 950 ATMs will continue to be free of charge.
Fees have also been removed from a number of internationally well known credit cards with attractive insurance schemes, and ordinary overdraft facilities will be established at no cost, the bank said. The fee for credit cards such as American Express and Danske MasterCard Mobil is now DKr0 per year.
Danske Bank Denmark said that the only condition required to qualify for free everyday banking is that a customer must take care of his or her own everyday banking needs. In addition, customers must have satisfactory credit evaluations to have credit cards issued to them or credit facilities placed at their disposal.
Customers who use the bank’s online banking system and ATMs will also have free access to personal advisory services in any one of its 431 branches. Self-service customers can also call a 24/7 contact center for service and advice.
Today, we introduce an entirely new way of banking. We offer our customers all the advantages of self-service combined with a large branch network, 24/7 phone services and very sharp prices – while never compromising on our advisory services, said Henrik Normann, head of banking activities for Danske Bank Denmark. We believe that online self-services combined with high quality personal advisory services from our extensive branch network are the future of retail banking.
We want our customers to get the full benefit of self-service banking, while letting our advisory staff concentrate on what they do best: advise on pension savings, home finance, investments and other major financial decisions, concluded Mr Normann.