Christian Community Credit Union has signed an agreement with Fiserv to implement its Acumen, an account processing platform.
Christian Community Credit Union has a commercial lending business, which accounts for more than 60% of its portfolio. Acumen will deliver automation tools and embedded commercial capabilities to streamline processes, maximize efficiencies and strengthen relationships with members of credit union.
John Walling, president and CEO of Christian Community Credit Union, said: “The beauty of the Acumen platform is that it’s designed using an open architecture and today’s latest technologies. Acumen positions us to meet today’s challenges and efficiently deliver new services to our members in the future.”
Marji Petsch, COO and senior vice president of Christian Community Credit Union, said: “Acumen will truly transform our operations. Its 360-degree member views will give us greater insight into our total relationship with each member, and its automated capabilities will enable us to eliminate manual processes to significantly increase efficiency, accuracy and reduce the risk of error. We’re also looking forward to a much smoother data exchange with our third-party vendors, thanks to the modern infrastructure of Acumen.”