Carlyle Group, a US-based private equity firm, has selected Indian IT services firm MindTree to provide IT infrastructure management and support services for its global data centers.
MindTree will monitor and manage all of Carlyle’s IT production servers hosted at Carlyle’s data centers in the US, UK and Hong Kong, as well as its disaster recovery data center in Virginia. MindTree will also monitor and manage the file servers located in Carlyle offices throughout the world, as well as other classes of hardware and applications.
MindTree will use its managed services platform, mWatch, to remotely provide the services to Carlyle from India. mWatch is an integrated platform with monitoring and management capabilities for applications, databases, servers, networks, storage and security. mWatch is an ITIL compliant platform with event, incident, problem, configuration and change management integrated with service desk support.
David Roth, managing director for information technology at The Carlyle Group, said: MindTree offers a unique corporate culture which differentiates them in the industry and aligns with the core values of The Carlyle Group. This paves the way for a strong relationship, which will help us reduce operational costs by leveraging MindTree’s IT asset management expertise, ITIL processes, and around the clock support.
NS Parthasarathy, president and CEO of independent testing and infrastructure management and technical support at MindTree, said: MindTree is proud to be managing the IT infrastructure of The Carlyle Group, one of the most respected organizations in the private equity space.
The combination of MindTree’s delivery processes and people capabilities with our mWatch monitoring and management tool will increase Carlyle’s IT effectiveness and reduce costs. This is another example of MindTree’s deep expertise in serving customers in the financial sector.