Bank of America has launched eBanking, a new banking solution for customers who prefer to bank through electronic channels and receive statements online, as part of strengthening its relationship with customers.
Bank of America said that the eBanking customers will not be charged any monthly maintenance fee, regardless of their account balance or number of transactions in a given month, in exchange for using an ATM for deposits and withdrawals and receiving paperless statements.
Susan Faulkner, deposit and card products executive at Bank of America, said: “eBanking is only one of a number of new and forthcoming solutions that will allow Bank of America customers to choose how they want to bank with us, as well as how they want to pay for the service and products we provide.”
David Owen, payments products executive at Bank of America, said: “More and more of our customers prefer to bank on-the-go – using online banking, ATMs, mobile banking and receiving statements electronically. eBanking was developed in direct response to the changes in how our customers want to bank. To meet those needs, we specifically designed this solution for those customers who prefer to bank how they want, when they want.”