Microprocessor card company Axalto is to provide National Australia Bank UK with an online tool for monitoring its personalization process.
Axalto says that its solution will allow NAB UK to streamline its supply chain and logistics by significantly reducing paperwork and manual operations. NAB UK intends to use the service to monitor and interact with the production process in the Axalto personalization center of Fareham in the UK, and also in the contingency site of Tours in France.
The service will provide NAB UK with full card traceability and real-time interaction with Axalto’s personalization centers, allowing it to track a particular card or batch and get instant information on production status.
The Axalto solution provides us with a complete and instantaneous picture of our card issuing process, said Jeanne Robshaw, relationship manager vendor management at NAB UK.
Furthermore, with an on-line tool for monitoring production, we will no longer need to send numerous faxes and e-mails, nor make frequent calls to our customer service. This will afford us a considerable time saving.