Australia and New Zealand Banking Group (ANZ) has implemented Google Cloud to drive productivity and insights capability.


Image: ANZ partners with Google to deploy its cloud platform. Photo: Courtesy of Australia and New Zealand Banking Group Limited.

With Google’s cloud capabilities, ANZ expects to accelerate the delivery of data-driven business insights to institutional customers.

This is a follow-up of what is claimed to be a successful proof-of-concept, where secure cloud technology was used to analyze aggregated, de-identified data sets for customer insights. As per the bank, this was previously done manually.

ANZ said its institutional customers are looking for partnership with it, in addition to the financial products and services that it offers. By implementing the cloud-based platform the bank aims to provide meaningful data insights, which are processed 250 times faster than the previous processes.

ANZ data and digital, institutional head Joss Raines said: “Over time we can help customers make informed business decisions more quickly on issues like liquidity, risk and cash management, or strategic calls like store locations, inventory and market positioning.”

Google Australia and New Zealand cloud country director Colin Timm said: “We are delighted to be working with ANZ on their innovation journey to help deliver a better experience for customers.

“Our teams are collaborating to deliver value across the Google Cloud Platform, with focus on where it matters most for customers in analytics, application development capabilities and machine learning to accelerate innovation across the bank.”

Recently, the Australian bank launched a new service where customers could withdraw cash from its ATMs, through their smartphone or smartwatch apps including Apple Pay, Samsung Pay, Google Pay, Gamin Pay and Fitbit Pay, without the need for card. This service was started across 2400 ATMs in Australia.

Customers will need to wave their mobile payments device over the contactless reader of an ANZ ATM, select the eligible card, and enter their four digit pin to access their banking and complete the transaction. The ANZ Wallets@ATM service is the latest evolution of mobile payments, focused on both convenience and security, the bank said.