American Eagle Federal Credit Union has signed a multi-year agreement with Online Resources Corp for its retail and business suites of customizable internet banking, bill payment and other services.
American Eagle FCU also chose integrated bill payment with enhanced personal financial management (PFM) and online account opening. Online Resources claimed that its hosted banking solutions are tailored to the credit union’s specific configuration and operating needs and enable client modification of the retail and business user interfaces.
Converting from separate banking and bill payment providers, the credit union plans to make the new services available to its members this summer. Online Resources will also provide marketing and call center support.
Jim Evans, senior vice president of IT at American Eagle FCU, said: “As a full-service organization, it is very important to us to work with a specialist to tailor our online services to meet the full spectrum of our members’ needs. After a very thorough review, we chose Online Resources because of their product breadth, high level of service and proven integration expertise, particularly with our core provider.”
Ronald Bergamesca, executive vice president and general manager of community bank and credit union services at Online Resources, said: “Financial institutions seeking competitive differentiation through the online channel are continuing to choose these highly customizable, flexible online solutions. American Eagle FCU views the Internet as a critical part of their progressive, full-service mission, and we look forward to helping them take their online services to the next level.”
Connecticut-based American Eagle FCU has over 100,000 members and $1bn in assets.
Backed by its proprietary payments gateway that links banks directly with billers, Online Resources, a provider of online financial services, offers web and phone-based financial services, electronic payments and marketing services to drive consumer adoption.