Digital onboarding in banking needs to be rethought, says Tandem boss
Speaking at the MoneyLIVE Digital Banking 2019 event in London, Tandem's Matt Ford said new approaches to onboarding…
Analysis
Open banking shifts power firmly into the hands of the customer, says Tink director
Speaking at the MoneyLIVE Digital Banking 2019 conference in London, Gwen Sandberg, business development director at Swedish fintech…
Mansion House 2019: Key takeaways from London’s annual finance event
It was the last appearance at the event for Mark Carney, and probably for Philip Hammond too, and…
Exploring Lithuania’s fintech scene: How a tiny country began punching above its weight
Despite having a population just one-third the size of London, Lithuania has turned itself into Europe's second most…
What is Nordea Mobile? The finance app from the Nordic region’s biggest bank
With more than nine million personal finance customers across the Nordic region, Nordea is embracing the challenge of…
Facebook’s Libra could ‘normalise’ cryptocurrency if young users boost adoption
The popularity of digital currency among young people could boost early support for Facebook's Libra, but not everyone…
Tackling trade-based money laundering requires a cross-industry approach
Alexon Bell, chief product officer at UK-based financial risk platform Quantexa, gives his thoughts on the need for…
Rainbird AI platform puts people first to improve automated decision-making
The Rainbird AI approach to human-led automated decision-making has gained traction among financial services firms undergoing digital transformation
The customer service revolution: How fintech is setting the benchmark for banks across the world
Contis CEO Flavia Alzetta discusses how customer service in banking has evolved, and the lessons incumbent banks can…
Customer experience now the ‘key battleground’ in finance, says HSBC boss
HSBC's group CEO John Flint discusses customer experience, fintech collaboration and data ethics during a keynote address at…
