How to create the financial services workforce of the future
In financial services, finding and keeping the right talent is an essential ingredient for a business to be…
Analysis
HSBC’s big data and tech strategy to improve customer outcomes
04 Jul 23Banks are increasingly using data and AI to appreciate exactly what their customers want. And why not? From…
A new dawn
28 Jun 22Transformation projects can offer much and fail to deliver, but HighRadius clients can testify to the significant impact…
The road to change
28 Jun 22The investment case may have been made – but taking a transformation from idea to fruition requires focus…
Driving change step by step
28 Jun 22The increasing demand for digital transformation of AR processes is being driven by a range of factors. We…
Confidence in supply
17 May 22Managing risk across the supply chain is no longer a happy bonus – but rather represents a fundamental…
Zoho in action: CX excellence in every industry sector
04 May 22Regardless of the industry in which a business operates, the competitive pressure has never been greater. Increasingly, customer…
Dynamic banking from home
06 Oct 21Ruth McGill, chief human resources officer at ING, explains how the company has embraced digitalisation to support its…
Harness the power of AI and data
06 Oct 21Driven by transformation, modern CFOs increasingly began relying on proactive financial modelling. Gordon Stuart and Alistair Gurney from…
Embracing a zero-trust security model
29 Sep 21Yuval Illuz, group chief information security officer at Standard Chartered Bank, describes the importance of a constantly evolving…